We want you to love your purchase. If something is not right, we’re here to help.
Eligibility for Returns
You can request a return if:
- You received a damaged, defective, or incorrect product.
- The request is made within 7 days of delivery.
Note: Products must be unused, in original packaging, with all tags intact.
Refund Process
After we receive and inspect the returned item:
- Refunds for eligible items will be issued to the original payment method within 5–7 business days.
- If the order was COD, refunds will be issued via bank transfer/UPI.
Return Shipping
If the return is due to damage/defect/wrong item delivered, we will arrange a free pickup. If the return is due to any other reason, return shipping charges may apply.
Cancellation Policy
Orders can be cancelled before they are shipped. Once shipped, cancellation is not possible; you may request a return after delivery (if eligible).
Contact Us
For return or refund requests, contact:
📧 yk@ushopvship.com